We offer free shipping on selected items, such as bundled sets and gift products. For small or single items, a shipping fee may apply based on package weight and destination.
Free shipping applies only to qualifying bundles or promotional gifts.
Standard delivery time is 15–20 business days, depending on your location.
Customs clearance delays may occur, especially during holidays or peak seasons.
Expedited shipping options may be available at checkout for an additional fee.
Please refer to the shipping details on each product page.
For questions, contact us at: 📧 service@aoaotoy.com
🚚 Free Shipping Policy
We offer free shipping on selected items, such as bundled sets and gift products. For small or single items, a shipping fee may apply based on package weight and destination.
Free shipping applies only to qualifying bundles or promotional gifts.
Standard delivery time is 15–20 business days, depending on your location.
Customs clearance delays may occur, especially during holidays or peak seasons.
Expedited shipping options may be available at checkout for an additional fee.
Please refer to the shipping details on each product page.
For questions, contact us at: 📧 service@aoaotoy.com
Return & After-Sales Service Policy
✅ Return & Support Policy
All items are carefully inspected and securely packed before shipping.
If your order arrives damaged or with missing parts, please contact us within 72 hours of delivery with clear photos or a short video.
We’ll arrange a replacement or refund based on the issue.
Please note: We do not accept returns for non-quality-related reasons such as change of mind, wrong selection, or international shipping delays.
Contact us:
📧 service@aoaotoy.com
💬 WhatsApp via the button on the bottom right
🕒 Mon–Fri, 10:00–18:00 (UTC+8)
✅ Return & Support Policy
All items are carefully inspected and securely packed before shipping.
If your order arrives damaged or with missing parts, please contact us within 72 hours of delivery with clear photos or a short video.
We’ll arrange a replacement or refund based on the issue.
Please note: We do not accept returns for non-quality-related reasons such as change of mind, wrong selection, or international shipping delays.
Contact us:
📧 service@aoaotoy.com
💬 WhatsApp via the button on the bottom right
🕒 Mon–Fri, 10:00–18:00 (UTC+8)
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